Privacy policy.

Draft for review. India's Digital Personal Data Protection Act 2023 and the IT Rules 2011 both apply. Merynova's legal adviser must review this and complete the marked items, including naming a Grievance Officer, before the site goes live.

1. Who we are

Merynova Life Sciences India Pvt Ltd, Plot No. B-18, 5th Floor, Journalist Colony Road, Jubilee Hills, Hyderabad — 500033, Telangana, is the data fiduciary for personal data collected through this website.

2. What we collect

• Information you give us in an enquiry form: name, organisation, email address, telephone number, the topic of your enquiry and your message.
• Information you send us by email, telephone or WhatsApp.
• Applications and CVs sent to our careers address.
• Confirm whether analytics or cookies are in use

We do not ask for, and you should not send, patient-identifying information or health data about any individual.

3. Why we use it

• To answer your enquiry and provide the information you asked for.
• To confirm product availability and put you in touch with a stockist.
• To assess applications for employment.
• To keep records we are required to keep.

4. Legal basis

We process your data on the basis of the consent you give when submitting an enquiry, and for the legitimate purposes of responding to it. You may withdraw consent at any time by writing to us.

5. Who we share it with

We share enquiry details with our own staff and, where necessary to fulfil your request, with the stockist or distribution partner nearest to you. We do not sell personal data. Confirm form handler, email host and any CRM used

6. How long we keep it

Retention period to be confirmed We keep enquiry records for as long as needed to answer them and to meet our record-keeping obligations, then delete them.

7. Your rights

You may ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to erase it, or withdraw your consent. Write to the Grievance Officer below.

8. Security

We apply reasonable security practices to protect personal data against unauthorised access, disclosure or loss.

9. Grievance Officer

As required under Indian law, our Grievance Officer is:

Name to be supplied
Designation to be supplied
Merynova Life Sciences India Pvt Ltd, Plot No. B-18, 5th Floor, Journalist Colony Road, Jubilee Hills, Hyderabad — 500033
Dedicated grievance email to be supplied

We will acknowledge a grievance within the period required by law.

10. Changes

We may update this policy. The current version is always the one published here.

Last updated: date on publication